Welcome to the online community for Thomson Reuters customers and software users! This website reflects Thomson Reuters efforts to make your experience using our solutions as convenient and comprehensive as possible. The GRM Customer Connexion is a place to communicate and interact with other Thomson Reuters users; download patches, releases and hot fixes; view information regarding User Group meetings and events; share documents, ideas, best practices, etc.; keep up-to-date with Thomson Reuters news; see answers to frequently asked questions; submit questions, suggestions, and issues to Thomson Reuters support; and much more.
This site is exclusively for the use of Thomson Reuters customers. If you are a current customer but are not already a registered site user, simply click on the "Register" button at the top right of the page or on the left-hand panel. You will be required to fill out and submit a registration form, which will then be approved by the website administrator. Once approved, you will receive an email with authorization to enter the site. Please use your work email address when you register, or if you cannot do so, please email telling us what jurisdiction you are associated with and include an explanation of why you cannot use that email.
The development of the GRM Customer Connexion site is an ongoing process and we will be adding new features frequently. Continuously working on new ways to better serve you and the rest of our end-user community, we welcome your feedback and suggestions. Please feel free to email us with your ideas and comments.
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Welcome to the GRM Customer Connexion site! Users of this site must be active Thomson Reuters customers or employees. You will need to register for our site and obtain authorization to access the content. Please register and submit your application for the site, we will process your request as quickly as possible but please allow 3-4 business days.
Thanks for using GRM Customer Connexion Website!