Sunday, January 29, 2012
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Events
 

2011 User Groups Conference - Thank You!!

Thank you to everyone who attended the User Groups Conference in Austin last week. All of us at Manatron enjoyed our time with each of you and are excited about the conversations, ideas and collaboration that came out of the week. We look forward to another successful conference next year. Watch your email Inboxes, the Manatron website and Connexion for information about 2012's conference location and registration.

Also, a special thank you to the Conference Organizing Committee: Ron Agnor, Sue Cunningham, Laurie Thomas, Glenn Traylor, Diane Mickunis-Ries, William Pleake and Rachel Bryant. As well as the many individuals who work hard to make this confernece a success.

Presentations from this year's conference are now available in the Forums under "2011 Users Conference".

Thank you!

 

Welcome to Manatron's Customer Connexion!

Watch a short movie to find out more about Manatron Connexion.

Welcome to the online community for Manatron customers and software users! This website reflects Manatron’s efforts to make your experience using our solutions as convenient and comprehensive as possible. The Customer Connexion is a place to communicate and interact with other Manatron users; download patches, releases and hot fixes; view information regarding User Group meetings and events; share documents, ideas, best practices, etc.; keep up-to-date with Manatron news; see answers to frequently asked questions; submit questions, suggestions, and issues to Manatron support; and much more. 
 
This site is exclusively for the use of Manatron’s customers. If you are a current customer but are not already a registered site user, simply click on the "Register" button at the top right of the page or on the left-hand panel. You will be required to fill out and submit a registration form, which will then be approved by the website administrator. Once approved, you will receive an email with authorization to enter the site. Please use your work email address when you register, or if you cannot do so, please email telling us what jurisdiction you are associated with and include an explanation of why you cannot use that email. 
 
The development of the Customer Connexion site is an ongoing process and we will be adding new features frequently. Continuously working on new ways to better serve you and the rest of our end-user community, we welcome your feedback and suggestions. Please feel free to email us with your ideas and comments at webmaster@manatron.com

 

 

Manatron Announcements 

Thomson Reuters to Acquire Manatron - Customer Letter

June 2, 2011 

Dear Valued Customer,

I am pleased to inform you of some exciting news at Manatron. Today, Thomson Reuters, a world leading source of intelligent information for businesses and professionals, announced that it has signed a definitive agreement to acquire Manatron. As a valued customer, I wanted to share this news with you personally.

The strength of our history and customer relationships, in addition to our trusted brand and leading market position, were all compelling factors in Thomson Reuters’ interest in Manatron. Most importantly, however, a shared vision and commitment in growing Manatron’s property tax management and land registry solutions for governments and investing further in our people were key to this decision. We expect the transaction to close by mid-July.

Upon closing of this acquisition, we will work to combine Manatron’s trusted solutions with Thomson Reuters renowned brand and global footprint. By leveraging the strengths of both companies, we will be able to broaden our capabilities and expand our offerings to you, our valued customer.

Through this transition period and upon the close of the acquisition, Manatron will continue to provide the land registry and property tax management solutions you know and trust, operating business as usual. Our support, account management, sales and operations teams will remain intact, continuing to deliver to you the highest quality of products and services.   

Please be assured that our focus will remain on providing you with innovative land administration and property tax management solutions, and above all, maintaining the quality service and trusted products you have always received as a Manatron customer.  

If you have questions, please contact your Manatron account representative. On behalf of all of us at Manatron, we look forward to continuing to work with you as part of Thomson Reuters. 

Best regards,


G.William McKinzie
President & CEO
Manatron, Inc.

 

News and Information
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 Go to http://connexion.manatron.com and click on the register link below the login. Fill in all of the required information designated by a red arrow and click on register at the bottom of the page.

 

 

An email will be sent once your account is activated. Please note, authorization could take several days. If you would like to speed up the process, notify your Manatron representative that you have registered and need authorization.

 

Click on the forgot password link under the login of the homepage. Enter either your username or the email address used during registration and click on send password. If you do not receive an email with your login information within 10 minutes, email connexion.support@manatron.com.

 

 After you log in, click on your user name in the upper right corner of the webpage.

 

 

Select "edit profile".

 

 

Next select "manage password" and click on change password once complete.

 

 

 

The downloads section provides access to product releases/patches and can only be obtained via approval from a Manatron representative. Once your request has been approved, a confirmation email will be sent.

 

 From the product page, select the downloads tab in the first content pane. Next, click on downloads.

 

 

 ProVal users are the only exception. They will NOT see the words download after selecting the downloads tab. Instead they will need to click ProVal and then select the  desired release.

 

 

In order to gain access to the technical documentation (ERDs and schemas) you must first submit a Nondisclosure Agreement. This can be located by selecting the appropriate tab at the top of the screen, hovering over your product page and then selecting Technical Resources to the right. Fill out the appropriate information and click submit. Once your Manatron representative provides their approval an email will be sent confirming your three month access.

 

 

Resubmit the Nondisclosure Agreement. Once your Manatron representative approves the renewal, an email will be sent confirming your three month access.

 

The password can be found directly above the list of documents.

 

 

 From the Support Center you may view closed and open cases that you or even someone else in your office submitted. The default is my cases. Use the drop down arrow to select my office cases.

 

 

Closed cases will show up in the Status column as resolved. Open cases will have a status of active. Clicking on the word Status will allow you to sort them.

 

You may also create a new case by going to the "Create Case" tab. Complete all necessary fields and then click on create to submit the case. Note you may also attach files by clicking on select and browsing your computer for the appropriate document.

 

 

Click on the forum that you would like to subscribe to and check the box  at the top that says "click to subscribe to this forum". 

 

 

In the browser you are working with, add http://connexion.manatron.com to your trusted sites.

 

Feel free to email the Connxion Support Team at connexion.support@manatron.com.

 


Manatron Holidays
Holiday
Dates

New Year’s Day

Monday, January 2 (observed)

Martin Luther King Day

Monday, January 16

President’s Day

Monday, February 20

Memorial Day

Monday, May 28

Independence Day

Wednesday, July 4

Labor Day

Monday, September 3

Thanksgiving Day

Thursday, November 22

Day After Thanksgiving

Friday, November 23

Christmas Day

Tuesday, December 25

 

Copyright (c) 2012 Manatron Inc. Customer Connexion